Job Description
Omniventra Manpower Solutions (Official Hiring Partner) is urgently coordinating walk-in interviews for Female Customer Care Executives for a reputed Credit Society / Finance organization at their Head Office in Vibhuti Khand, Gomti Nagar, Lucknow.
This is a 100% on-roll and permanent job opportunity tailored for energetic female professionals with strong verbal communication skills and a passion for customer engagement.
Key Responsibilities:
• Handle incoming customer inquiries, provide account-related information, and resolve customer queries professionally.
• Make follow-up calls regarding financial documentation, service inquiries, and membership updates.
• Maintain organized daily customer call logs and update client information in the internal database/CRM.
• Coordinate directly with internal branch teams and department managers to resolve escalated queries.
• Ensure high customer satisfaction and adhere to corporate communication guidelines.
Recruitment Flow:
Resume Screening ➔ Telephonic Screening ➔ Walk-In Interview at Client Head Office ➔ Immediate Offer & Joining.
Requirements
• Gender: Female candidates only.
• Education: 12th Pass or Any Graduate.
• Experience: 6 Months to 1 Year experience in Customer Support, Telecalling, Voice Process, or Client Handling.
• Language & Communication: Clear Hindi & functional English communication with active listening skills.
• Computer Skills: Basic knowledge of computers, MS Office (Word, Excel), and web-based CRM tools.
• Availability: Must be available to visit Vibhuti Khand, Gomti Nagar, Lucknow for a scheduled face-to-face walk-in interview.
Benefits & Perks
• Fixed Monthly Salary: ₹12,000 – ₹15,000 / Month (In-hand + performance incentives).
• Job Stability: 100% On-roll & Permanent placement.
• Corporate Day Shifts: Fixed daytime working hours in a safe and supportive corporate office environment.
• Workplace: Professional Head Office setup in prime location (Vibhuti Khand, Gomti Nagar).
• Career Growth: Direct learning exposure in financial operations and customer relationship management.